Mdm, in June 2024, My ActiveSG+ was launched. The web-based platform was meant to address the problems faced by users in booking sports facilities. Since the platform’s launch, there have been problems with transferring of credits from the previous My ActiveSG app, access to facilities by children unaccompanied by their parents, and with payment issues. I seek an update on whether these teething issues have been ironed out.
On a more concerning note, there was a commentary carried by Channel News Asia in November 2024 on the appearance of badminton groups organising games in exchange for a fee from participants. Individuals interviewed for the piece expressed their unhappiness over having to pay the ‘hosts’ who organised badminton games, but at the same time were also resigned to the realities that these groups leveraged on their members to secure slots at facilities –something that is more difficult for an individual on their own.
Mdm, I note that actions have been taken against the use of ‘bots’ and ‘scripting’ in the booking process – but the problem of securing bookings at sports facilities such as badminton courts remains prevalent. I urge MCCY, SportsSg and other stakeholders to look into improving the booking process further.
