Workforce Singapore (WSG) oversees job support and works with partners such as e2i,private career matching providers, SG Enable and Yellow Ribbon Singapore to help job seekers. These service providers offer a range of assistance, including career coaching, job-matching services, and self-help tools like resume-building platforms and MyCareersFuture job alerts.
Career coaching is meant to bridge gaps. Are career coaches actively connecting jobseekers with employers, or do they mainly review resumes and point job seekers to existing digital resources?
While digital tools are useful, many job seekers—especially those who are not tech-savvy or fluent in English—may struggle to use them effectively. How does WSG tailor its help to these job seekers?
Career coaches need industry knowledge and hiring experience to effectively guide job seekers towards the right opportunities. Does WSG require its career coaches to meet these criteria?
Singaporeans are willing to upskill and adapt, but they need clear pathways into jobs. What KPIs are in place to ensure that career coaching and job-matching services lead to actual hires, and what are the results?
The Budget2025 statement announced that localised job matching will now be done by Community Development Councils (CDCs). Will it result in more personalised assistance, or will job seekers still rely on the same digital platforms and career coaching models? I hope job seekers who have faced challenges with existing services will experience meaningful improvements, not just an administrative change in responsibilities or structure. This transition must lead to better outcomes.
How is MOM going to work with WSG, its partners and the CDCs to ensure job seekers receive effective support that helps them secure employment?
